Effective Date: January 1, 2026
Last Updated: January 1, 2026
Cottonmouth Dispensary ("Cottonmouth," "we," "us," or "our") operates the website located at getcottonmouth.com (the "Site") and the retail cannabis dispensary located at 10 E Clements Bridge Rd, Runnemede, NJ 08078. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or visit our physical location.
Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide to us when you:
- Submit a contact form on our website
- Sign up for the Cottonmouth Club loyalty program
- Place an order online or by phone for pickup
- Make a purchase at our physical location
- Subscribe to our email communications
- Participate in surveys, promotions, or events
This information may include your name, email address, phone number, date of birth (for age verification), and any messages you send through our contact forms. We do not collect or store payment card information, as our dispensary operates on a cash-only basis.
Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- Device information: browser type, operating system, device type, screen resolution
- Usage data: pages visited, time spent on pages, click patterns, referring URLs
- Network information: IP address, approximate geographic location (city/state level)
- Cookies and similar technologies: session cookies, persistent cookies, and local storage
In-Store Information
When you visit our physical dispensary, we are required by New Jersey law to verify your age by scanning your government-issued photo ID. This verification confirms you are 21 years of age or older. We retain only the minimum information required for regulatory compliance and do not store copies of your ID document.
How We Use Your Information
We use the information we collect for the following purposes:
- Order fulfillment: To process and prepare your online and phone orders for pickup
- Customer service: To respond to your inquiries and provide support
- Loyalty program: To manage your Cottonmouth Club membership and track rewards
- Communications: To send you updates about events, promotions, and new products (only with your consent)
- Analytics: To understand how visitors use our website and improve our services
- Legal compliance: To comply with New Jersey Cannabis Regulatory Commission requirements and other applicable laws
- Security: To protect against fraud, unauthorized access, and other security threats
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential cookies: Required for basic site functionality, including the age verification gate and session management. These cannot be disabled.
- Analytics cookies: Used to understand site traffic patterns and user behavior. We may use Google Analytics or similar services for this purpose. Analytics data is aggregated and does not personally identify you.
- Functional cookies: Used to remember your preferences, such as age verification status (stored via sessionStorage).
Most web browsers allow you to control cookies through their settings. Disabling certain cookies may limit the functionality of our website.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information to improve our services. These may include:
- Google Analytics: For website traffic analysis and user behavior insights
- Google Fonts: For typography rendering (this service may collect IP addresses)
- Online ordering platforms: If you place an order online, your information may be processed by our ordering platform provider in accordance with their privacy policy
- Email service providers: If you subscribe to our communications, your email address is stored with our email service provider
We do not sell your personal information to third parties. We do not share your personal information with third parties for their own marketing purposes.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure storage of customer data with access limited to authorized personnel
- Regular security assessments and updates
- Staff training on data protection and privacy practices
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Transaction records are retained in accordance with New Jersey Cannabis Regulatory Commission requirements. You may request deletion of your personal information at any time by contacting us.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you
- Correction: You may request that we correct inaccurate or incomplete information
- Deletion: You may request that we delete your personal information, subject to legal retention requirements
- Opt-out: You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly
To exercise any of these rights, contact us using the information provided below.
Children's Privacy
Our website and services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected information from a person under 21, we will take steps to delete that information immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
- Email: info@getcottonmouth.com
- Phone: (856) 312-3877
- Mail: Cottonmouth Dispensary, 10 E Clements Bridge Rd, Runnemede, NJ 08078
- In Person: Visit us during business hours (8am–9pm daily)